RETURNS, REFUNDS & EXCHANGES

We offer free returns within 30 days of purchase for a refund. Please note we need to receive your returned piece back at our facility by the end of this 30-day window. Also, make sure that all original tags are attached, original packaging is intact and there are no signs of wear on any of the jewelry. 

 Exchanges are always welcome. Once we have received your exchange you will receive a store credit code. You can then place a new order for the piece or size you’d prefer!

 Once we receive any exchanges or returns back please allow 7-10 business days for processing. A few things to note:

 

    • We do not pay for any orders being returned or exchanged. However the shipping back to you is on us!
      • Original shipping fee is not refundable 
      • Orders outside of the US or Canada may have duties and taxes incurred. You are responsible for paying these fees and we’re unable to waive or refund them, even if the order is returned back to us 

    Sand and silver is not responsible for merchandise that's not received or not returned in accordance with these terms.